Support

Twisted Pair Solutions and our certified partners are dedicated to providing technical support services that will ensure your success and satisfaction. We are committed to making sure that any problems that may arise are resolved quickly and efficiently.

Technical support services are provided by your systems integrator. Please contact them directly with any questions or issues that you may have.

GO

GO

Browse knowledgebase articles:

Installation — WAVE^® setup and configuration
Servers — WAVE Management and Media Servers
Communicators — WAVE Desktop, Web, and Dispatch Communicators
Integration — Radio gateways, telephony systems, and other devices

Featured articles:

Enabling WAVE Nortel Client Identification

This section describes an optional procedure for allow WAVE Clients to identify (see on their console) the name of a person communicating using a WAVE Nortel Communicator client. If you want other WAVE clients, such as the Desktop Communicator, the Dispatch Communicator or the Web Communicator, to display the name of the user on the Nortel phone when they transmit, then use the following procedure.

How to Peer GNU Gatekeeper with a Cisco Router

Describes how to statically peer GNU Gatekeeper with a Cisco router so that the gatekeeper can perform call handoffs to VoIP endpoints controlled by the router.

WAVE Automatic Gain Control ( AGC ) Feature

WAVE now supports Automatic Gain Control (AGC) to automatically modify audio levels so that sounds that are too loud are reduced and those that are too faint are amplified – all the while preserving the original dynamic level range needed to keep audio clear and intelligible.

[ top ]