Interoperability as a Service (IaaS)
Many communications interoperability projects built around proprietary hardware solutions fail to get off the ground because they are limited in scope, take too long to realize and are expensive to fund, even with grant assistance. A technically superior and far less expensive solution is achieved with Interoperability as a Service (IaaS).IaaS extends to its customers a familiar model used for providing telephony and internet access services. Organizations commonly deploy private communication systems for their internal voice communications and similarly operate and control their own local area IP networks. In order to be broadly interoperable with others, however, each of these organizations draw access and interconnection services from a broad variety of service providers.
In this very same way, IaaS is intended to provide the service for organizations to connect their private push-to-talk radio systems, extending their access not only to others within their agency, but also – where appropriate and authorized – to neighboring constituent agencies.
Just as voice is now predominantly carried over IP networks, IaaS provides inter-agency interoperability via Radio over IP (RoIP) technologies.
IaaS is a compelling alternative to large capital funded projects because it presents a low risk approach of achieving the desired level of interoperability, while offering an affordable and attractive pay-as-you-need-it managed service. In addition, interoperability can be expanded beyond the immediate localized requirement by having access to other subscribers of the managed service. This service can be utilized by organizations of any size, regardless of the technology used by them for their intra-agency communications.
Rather than investing in costly and proprietary hardware-only equipment upgrades (that account for the bulk of most project budgets and yet consistency fail to deliver on the promise of widespread interoperability) project managers can instead subscribe to an interoperability service that uses software to enable connectivity between older, but perfectly capable communication technologies and newer systems that might be deployed for improved operability. Further more, subscribers can choose from a number of flexible plans that deliver flat rates for provisioned services, tiered rates based on system usage, and even access to additional capacity for emergency situations.
Either way, full interoperability services are available immediately to all subscribers in the network with a much lower initial and recurring cost structure.
In addition to the obvious cost-driven benefits of IaaS for larger projects, there is also a need for smaller organizations to affordably acquire solutions that employ software and networking technologies with which they may not be familiar. Many of these smaller organizations simply do not have the personnel resources necessary to develop and manage an effective interoperability solution and simply put the idea to the bottom of their list of projects.



