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Twisted Pair Solutions and our Certified Partners are Dedicated to Providing Technical Support Services that will Ensure your Success and Satisfaction. We are Committed to Making Sure that any Problems that may Arise are Resolved Quickly and Efficiently.

Level 1 and Level 2 technical support services are typically provided by your solution provider/systems integration partner. Please contact them directly with any questions or issues that you may have.

If your have an ARUS contract directly with Twisted Pair, please call our support services Help Desk. To expedite your call, please have your ARUS contract number ready.

Help Desk:	+1 (206) 812 2390
Hours of operation:	Monday - Friday, 7am PST to 4pm PST

As a first-stop for problem resolution, please consult our Knowledge Base or Discussion Forums. Many common issues are discussed there, including installation, servers, integration and WAVE Communicator clients.  If you can't find a solution to your problem in any of these information sources, you can create and submit a support Ticket.