Benefits
WAVE software technology can solve a multitude of communications issues commonly faced by airport operators and their customers, most of which arise from the fundamental incompatibility between disparate systems. Proven and trusted, the technology continues to drive business benefits in the air and on the ground:Connect together previously incompatible technologies such as two-way radio networks, telephone systems, mobile phones, paging and broadcast systems (such as a crash phone) by creating a single homogeneous communications environment.
Centralize and streamline dispatch operations so that all air-side services operate as smoothly and as safely as possible. Consolidated dispatch using software is easily to achieve, robust and highly cost effective.
Reduce the number if personal communications devices each employee needs to interact and collaborate with any other employees, individuals or groups.
Implement a state-of-the art crash phone system that is more reliable than older analog systems, inexpensive to maintain and integrates completely with modern IP-centric technologies for instantaneous distribution of alerts and response communications.
Extend the life of your existing communications systems with no requirement to ‘fork-lift’ upgrade any existing system or device.
Integrate directly with your enterprise IP telephony and/or unified communications solutions from leading industry vendors
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Air Transport
It’s hard to imagine any economic sector that does not rely on air transport for its existence. Air transport is the life-blood of the global economy and services everything from tourism and business travel to overnight package delivery. Every day, airlines and airport operators are faced with the responsibility of quickly and safety handling millions of passengers and their processions and doing so at a price the paying customer can afford.But many of the industry’s incumbent communications technologies are barriers to much sought after improvements in operational and business efficiency. Two-way radio systems used by the majority of air-side operators were never designed to interoperable with telephony, intercom and other broadcast systems commonly used in the passenger terminals and at airline operations centers, and business processes designed to mitigate these incompatibilities are themselves a contributor to inefficiency and higher costs.
With such an extensive, diverse and mission-critical communications environment, the lack of interoperability between technologies is a performance burden for air transport operators. That's why many are looking at new technology to help with business performance improvements
Turbulent Skies
The last few years has seen the air transportation industry buffeted by some of the most difficult trading conditions it has ever faced. A collapse in lucrative business traffic, eroding fares and load factors, and unstable fuel costs have cut deeply into airline revenues and profitability, with some estimates putting combined airline losses at over $9bn for 2008/9. More than 30 airlines failed in 2008; following a hike in fuel costs that saw the price of oil approach $150 a barrel.
The affects of the economic recession are also being felt by airport operators. Airline failures, contractions and mergers, and a significant reduction in services and schedules have seen a record decline in passengers for some airports. This heavy decline in revenue has directly affected airport expansion plans. Although some airports managed to complete their expansion projects for the recession hit hardest, other airports have had to put their plans on hold until the economy recovers.
For many airlines, fighting for every improvement in efficiency is a fight for survival. For airport operators, creating an environment in which they can survive is good for business.
WAVE Software is a Proven Solution for Improving Air Transport Operations
With a track record of delivering mission-critical communications for the military, government and air medical community, for example, WAVE technology is creating new opportunities for airlines and airports to improve their operational performance. Software-enabled communications interoperability can radically improve on the reach and effectiveness of existing systems and allow them to interoperable with modern IP telephony and unified communication platforms.
The communications infrastructure at any busy airport is complex, with a multitude of radio, telephone and broadcast systems in operation at any one time. As airport operators and airlines struggle to reduce operating expenses without compromising safety, WAVE-enabled communications interoperability helps deliver performance and cost improvements.
In Depth
Whether you're an air-side operator working airplane arrivals and departures from a crowded ramp, or a customer service employee rushing between gates, the ability to quickly and clearly communicate with other departments and employees is critical to efficiency and safety. Read WAVE for Air Transport and better understand how WAVE can help transform airport and airline operations. Read it
Allowing telephones to act as radios helped extend the reach and effectiveness of both technologies at Mumbai International Airport. Read how WAVE software delivered a key capability during the modernization of India's busiest international airport. Read it
Airport crash phones are colored red for a reason. They are used to alert rescue services and other responders to an emergency where lives may be at risk. Orlando Sanford International Airport replaced its aging, unreliable and expensive to maintain crash phone with a new, WAVE-powered system. Read how
The latest version of WAVE incorporates a new Desktop Communicator and adds native support for radio systems from Motorola and Trident Micro Systems. What's New in WAVE 4.8 provides more detail on these and other compelling enhancements. Learn more
WAVE is the de facto standard for software-enabled communications interoperability. Read How WAVE Works and learn the basics. Learn more
For a lot more detail on WAVE software and how it delivers a robust, secure and highly scalable solution to a broad range of communications issues, read the WAVE Technical Brief. Study it
